Guest facilities and services

-  Guest relation services
-  24-hour hotel security service
-  First-aid
-  Lifeguards at the beach
-  Beach towels (with deposit)
-  Luggage service
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-  Transfer to and from the Royal Mare Thalasso Spa Centre
-  Daily hotel bus service (once a day) to and from Hersonissos
-  Daily bus service to and from Heraklion and Aghios Nikolaos (extra charge)
-  Taxi service (upon request/extra charge)
-  Car, motorcycle and bicycle hire service (upon request/extra charge)
-  Limousine Transfer (extra charge)
-  Organised excursions (extra charge)
-  Laundry and Dry Cleaning (extra charge)
-  Internet corner (extra charge)
-  Wireless internet connection in the areas of the Reception, main bar and main pool and at the Knossos Royal Village Conference centre (extra charge)
-  Horseback riding centre (22 kilometres from the Hotel--extra charge)
-  Golf court (18 holes/ 7 kilometres from the Hotel--extra charge)
-  CretAquarium ( 10kilometres from the Hotel--extra charge)